Shipping policy

Last Updated: 02.02.2025

Thank you for shopping with ChordsCrafters! We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand how we process and ship your orders.

Processing Time

  • All orders are processed within 2 business days (excluding weekends and holidays) after payment confirmation.

  • Orders placed after 12 PM will be processed on the next business day.

  • If we experience a high volume of orders, processing times may be delayed. We will notify you via email if there are significant delays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and not guaranteed. Actual delivery time depends on the carrier and destination.

International Shipping

  • We currently do offer international shipping.

  • International shipping rates will be calculated at checkout.

  • Customers are responsible for any customs, duties, or taxes imposed by their country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking link.

Shipping Delays

We are not responsible for shipping delays caused by the carrier, customs, weather conditions, or other factors beyond our control. However, we will assist in resolving any issues to the best of our ability.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once they have been marked as delivered.

  • If your package is lost in transit, please contact the shipping carrier to file a claim.

  • If you need further assistance, reach out to us at contact@chordscrafters.com

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. If an incorrect address is provided, we are not responsible for lost packages, and additional shipping fees may apply for reshipment.

Returns & Exchanges

For information on returning an item, please refer to our Return Policy.

Contact Us

If you have any questions regarding shipping, feel free to contact us at contact@chordscrafters.com or on the live chat on our website.

Thank you for shopping with ChordsCrafters!